BYAKKO ZINE Store Policy
Thank you for your interest in purchasing Byakko Zine: A Blue Exorcist Fanzine. If, after reviewing our store policy and FAQ, you still have any questions, please send us an email at [email protected].
Purchasing from https://aoexzine2022.bigcartel.com/ automatically means that you have read and agreed to our policies below.
*Please Read: Before making a purchase, be sure to review all International Service disruptions on the USPS website here.
Shipping and Handling Policy
- All orders are shipped out from the United States. International orders will be shipped out via USPS. All physical orders have tracked shipping.
- Import duties, taxes, and other similar charges are not included in the item price or shipping cost. If requested, we will gladly put a note that this is a Gift. These extra charges are the buyer’s responsibility. Please check with your country’s customs to determine what these additional costs will be prior to buying.
- Digital PDFs will be delivered via email after all physical packages have been shipped. Please allow for up to a month once shipping has begun for digital items to be sent.
Shipping Estimates
Items will be sent once our leftover sales close!
- United States: 1-2 weeks after shipment
- International: Approx. delivery 2-9 weeks after receiving shipment information
Returns and Exchange Policy
- Sales are final after orders have been shipped out. We will only issue a full refund if your order has not been shipped yet. Please provide proof of purchase when requesting a refund (this can be an order confirmation email, order number, full name the order is under, etc.)
- Please carefully review all item descriptions prior to purchasing. Once orders have been shipped out they are out of our hands. We provide all shipped orders with tracking numbers, it is the buyer’s responsibility to keep track of their order once it’s shipped.
- If you have moved addresses and need to notify us before our shipping period begins, please send an email to [email protected]. Please include your order number, the name the order is under, and what your new address is.
- Items will be securely packaged in a bubble mailer. We are not liable for damage during shipping, transit, and handling.
- We are not liable for stolen packages during shipping, transit, and handling. Due to limited stock, due to leftovers, items cannot be reshipped or replaced. Please send us an email directly to work with you on this.
- Exchanges are only applicable if we send the wrong order by mistake or an order is incomplete. Please provide proof of purchase when requesting an exchange.
- Packages returned to sender due to customer negligence (wrong address given, customer did not notify us of the change in address, failure to pick up the package, etc.) will not be reshipped or refunded unless the buyer pays for shipping again.
- The Byakko Zine mod team reserves the right to cancel or refund a buyer's order should they violate any of the policies above.